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Almost always getting the right drivers solves it. Update Drivers - Non-Technical Friend always has a piece of hardware that doesn't work correctly, usually a printer, sometimes an All-In-One scanner/printer/fax.Again, chances are you have better hardware lying around in your junk drawer than does Non-Technical Friend. $50 for some RAM, $50 for a new HD, $50 for a decent Video Card.

The best part is that most of these low scoring components are cheap. The important part is the the score is the lowest scoring component. It's the number that will tell you, reasonably and quickly, how much your friend's old computer sucks.

WEI: Window Experience Index - I've gotten into the habit of pressing 'WindowsKey+PauseBreak' on any new Windows Machine to take a look at the Windows Experience Index.

I had a couple of gigs of PC-5300 in the car for some reason and I just added it and got them up to 2gigs. You know he's gonna get where he's going but it's hard to watch. I've said before, a machine with too little RAM is a three legged dog. Today my neighbor had a 512meg machine that was just sad to look at.

RAM RAM RAM - I've got sticks of the stuff.

We've said one day we'll write a script, one day we'll create the ultimate batch file to do all this, but until then, click, download, install, update, rinse, repeat. Not surprised, nothing unknown, just maintenance. It's a dance we done a thousand times, but one that is comforting in its steps. It's a dance, what we do to our friend's computers, isn't it. Perhaps your wife is waiting in the car to go home even after a lovely dinner with your couple friends and you'll be there in '5 minutes' but you're actually hypnotized by the defragmenter, trying to influence the hard disk head's pixel indicator with your mind. If you are reading this blog, you have been in this very situation. I was there to visit, but I'm genetically incapable of NOT doing a system's check on an old PC. In fact, these are the ONLY computers that non-technical computer friends own, you know. It was, as are all non-technical computer friends' computers, a 3 year old gray Dell mini tower with a 17' flat screen. I visited a friend today and noticed their computer.

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